Privacy Policy

The Banaskantha District
Central Co-operative Bank Ltd.

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This privacy policy sets out how The Banaskantha District Central Co-operative Bank Ltd (BANAS Bank) uses and protects any information that a person who use BANAS Bank Mobile Banking Application or visit the site and provide information to the Bank (the Visitor).

In the course of using BANAS Bank website or mobile application availing the products and services vide the online application forms and questionnaires, BANAS Bank and its affiliates may become privy to the personal information of its users, including information that is of a confidential nature. The Bank endeavors to safeguard and protect the Visitor’s privacy.

We may collect information like

  • Name, contact and other information that the Bank believe is relevant and necessary to conduct the Bank’s business.
  • Demographic information such as preferences, interests, etc.
By providing email address, telephone numbers and other contact information, the Visitor is agreeing that the Bank may contact by one or more of the modes of communications.


Purpose of Collection and Use of Personal Information

The use / purpose for which any information collected from the Visitor, through the website or mobile app of the Bank, will vary depending upon the circumstances. Broadly, they may comprise all or any one or more of the following purposes (but shall not be restricted to):

  • To use the information for internal record keeping;
  • To use the information for normal business functioning;
  • To use the information to improve our products and services;
  • To send periodically promotional communication about new products, special offers or other information, which the Bank thinks the Visitor, may find interesting;
  • To contact the Visitor periodically for market research purposes. The Bank may contact the Visitor by email/post or by any other suitable mode of communication. We may use the information to customise the website & mobile app according to the Visitors’ interests.


The security of personal information is a priority and is protected by maintaining physical, electronic, and procedural safeguards that meet applicable laws. The Bank shall take reasonable steps and measures to protect the security of the customer’s personal information from misuse and loss, un-authorized access, modification or disclosure. The Bank maintains its security systems to ensure that the personal information of the customer is appropriately protected and follows the extant standard norms followed for the transmission of information. The Bank ensures that its employees and affiliates respect the confidentiality of any personal information held by the Bank.

Cookie Policy

To continually enhance your online experience, we use cookies that store your preferences and give us data about your browsing behaviour, such as the pages you visited on this website, how much time you spent on our site, etc. This information helps us understand customer interests and helps us improve our website. By visiting the website, you acknowledge, accept and expressly authorize us for the placement of cookies on your computer or hand held device. Please find below some more information regarding cookies and their application on our website:

Notice of change

BANAS Bank may change this policy from time to time. You may like to check the website periodically for recent updates.